Shipping policy

Shipping Policy

Last Updated: June 30, 2026

Thank you for shopping with nexaecom.online, operated by TADVII ENTERPRISE. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Orders are processed after successful payment confirmation.
Orders are typically processed within 1–3 business days.
Orders are not processed on Sundays or public holidays.
During peak seasons, promotional events, or unforeseen circumstances, processing times may be longer.

2. Shipping Coverage

We currently ship to most locations across India. Delivery availability may vary depending on your PIN code and the serviceability of our courier partners.

3. Estimated Delivery Time

Estimated delivery times after dispatch are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote or Rural Areas: 5–10 business days

These are estimated timelines only and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

If we offer free shipping promotions, the applicable terms and conditions will be displayed on our website.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS (where available) with tracking details so you can monitor your shipment.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control, including:

Weather conditions
Public holidays
Natural disasters
Transportation disruptions
Courier service delays
Incorrect or incomplete delivery addresses

We appreciate your patience in such situations.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect or incomplete address results in a failed delivery, additional shipping charges may apply for re-dispatch where applicable.

8. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed after the allowed attempts, the package may be returned to us.

Additional shipping charges may apply for reshipping returned orders.

9. Damaged or Missing Packages

If your package arrives damaged or appears to be missing items, please contact us within 48 hours of delivery with:

Your order number
Photos of the package (if damaged)
A description of the issue

We will review the matter and assist you as quickly as possible.

10. Order Cancellation Before Shipment

Orders may be canceled before they are shipped, subject to our Cancellation Policy. Once an order has been dispatched, cancellation may no longer be possible.